Policies and Info

Ordering Process

Cloth and Goods will process your online order within 2-3 business days given all items are in stock. Occasionally items may be oversold. All backorder items will ship as we receive them and therefore items ordered together may not be shipped together. We will contact you if any of your items are backordered in the event changes are needed to proceed with the order. We gladly take all credit cards.

Shipping

Shipping costs are determined by the weight of the items purchased, size, and destination address. Cloth and Goods ships all orders via FedEx. We offer two shipping options for delivery service within the US: FedEx Ground 2-5 business days and FedEx 2-day. We also offer FedEx International Economy which takes up to 5 business days. In addition, for international orders we offer USPS International Shipping. Any questions about your order may be directed to info@clothandgoods.com

Returns

If for some reason you are not completely satisfied with your purchase we will gladly issue a store credit or exchange within 14 days upon receipt. The item must be returned in unused condition in its original package. Any item that is not in the same condition as it was shipped will not be accepted as a return. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.

Cloth and Goods must approve all returns. Before shipping back your return, send us an email at info@clothandgoods.com for return instructions. Please include your order # and item you are returning. For your protection please ensure that your return is shipped via insured carrier. Cloth and Goods is not responsible for returns that are lost in the mail.

Damages

If you receive an item that is damaged please contact us immediately. All damages must be reported within 48 hours upon receiving your order.

Color

We have made every effort to accurately display the colors of our products that appear on the website. Due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

Privacy Policy

We are committed to protecting your privacy at all times. We will never sell, rent or disclose this information to any third party. Your credit card information is secure at all times and we never keep your credit card information on file. Customer Service- sourcing vintage textiles